CMS / CMDB

Configuration Management Solution

Document your IT landscape inside Microsoft Teams and SharePoint. Track configuration items, manage IT assets, map service dependencies, and keep stakeholder information in one place.

Configuration item database (CMDB) in SharePoint
IT asset management and lifecycle tracking
Relationship mapping between CIs
Stakeholder management per service
Full integration with incidents, changes, and problems
No separate CMDB tool needed
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Configuration Management Solution

Key capabilities

database

Configuration Items

Register and maintain configuration items. Servers, applications, network devices, databases. Each CI has its own record with properties, relationships, and history.

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IT Asset Management

Track hardware and software assets through their lifecycle. From procurement to retirement, keep a clear record of what you have and where it is.

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Relationship Mapping

Define relationships between configuration items. See which services depend on which infrastructure, and understand the impact when something changes.

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Stakeholder Management

Assign owners, technical contacts, and business stakeholders to services and CIs. Everyone knows who is responsible for what.

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Service Mapping

Map your IT services and the components they depend on. When an incident occurs, you can quickly see which services are affected.

history

Change History

Every modification to a CI is tracked. See who changed what, when, and why. Link changes to formal change requests for a complete audit trail.

Part of the ITSM360 suite

A CMDB only pays off when ITSM processes are connected, these products tie into your CIs.

See Configuration Management in action

Book a demo and we will show you how CMDB and IT asset management work inside Microsoft 365.

Request a demo