Built for Microsoft 365IT Service
Management
built on Microsoft
The #1 ITSM platform that runs 100% inside your Microsoft 365 tenant. Higher adoption, lower cost, full control.
Seamlessly connected with the Microsoft ecosystem
Everything you need for modern ITSM
A complete suite of tools designed to transform how your IT team operates, all within the Microsoft ecosystem you already use.
Leverage your Microsoft investment
ITSM360 runs natively inside your Microsoft 365 environment. No third-party bridges, no data silos. Just deep, seamless integration with the tools your team already uses every day.
Partner Network
World-wide eco-system
Microsoft Teams
Teamwork enabled
Microsoft Graph
Integrations
Power Automate
Workflows & automations
Power BI
Reporting & dashboards
Copilot Agents
Copilot Studio compatible
Outlook
Email-driven workflows
SharePoint
Advanced integrations
Powered by Microsoft 365
Partner Network
World-wide eco-system
Microsoft Teams
Teamwork enabled
Microsoft Graph
Integrations
Power Automate
Workflows & automations
Power BI
Reporting & dashboards
Copilot Agents
Copilot Studio compatible
Outlook
Email-driven workflows
SharePoint
Advanced integrations
Resolve issues faster than ever
Your team already lives in Microsoft Teams. Now your service desk does too. No more switching between tools, no more context lost.
Trusted by IT teams worldwide
Countries
Active customers worldwide
Lower TCO
Compared to legacy ITSM vendors
What our customers say
“ITSM360 has given us 360 degrees of benefits. The implementation was simple, took about two to three hours, and because it is based on SharePoint, users already knew how to navigate it. We now have full visibility of our resources, assets, and where calls are coming from. It has truly professionalized our IT services.”
Simon Hartshorn
Lead Office 365 Developer, Arvato CRM Solutions
Real people, real solutions
We meet our customers and partners at conferences and events around the world, building lasting relationships face to face.
Serview 2025 Conference, Germany
Tina at our ITSM360 booth
Active in 30+ countries
Trusted in regulated sectors
Deployed inside your own Microsoft 365 tenant
Ready to simplify your ITSM?
Bring ITSM back inside Microsoft 365. Get started in hours, not months.