Project Management

IT projects linked to your service operations

The Projects app adds IT project governance with tasks in Gantt and Kanban, project documents and a Teams group per project. Projects link to changes, the service catalogue and operations.

Tasks in Gantt and Kanban

A Teams group and documents per project

Linked to changes and the service catalogue

Same data model as the rest of ITSM360

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The Projects app as a Kanban board, with projects per phase

Key capabilities

Project and portfolio management that shares its data with the rest of ITSM360. Projects link to the services, CIs and changes they touch, in Teams or SharePoint.

Project portfolio
See projects in a list or kanban view, sort and filter them, and work with the people in your tenant because Entra is integrated by default.
Detailed project management
Structure a project in stages, milestones and work tasks, switch between Gantt, kanban and list views, and register time against the work.
Collaboration in Teams and SharePoint
An integrated Teams chat per project, project updates, and email pulled into the project so the record stays complete.
ITIL continuous improvement
Log improvement records with standard or custom metadata, write the improvement plan as a business case, and track improvement tasks with time registration.
Integrated ITSM
Tag or link services and CIs to a project, and raise an RFC straight from the project instead of switching tools.
Document management
An embedded SharePoint library, a folder structure built or automated per project, and predefined Office templates to create documents from the project.
Stakeholders
Add a supplier or another company as a stakeholder on a project, so external parties are part of the record.
Project reporting
Track project health, progress and budget so a slipping project is visible early.