IT Documentation software
A ready-made Teams and SharePoint tool for IT documentation. Build knowledge bases, maintain runbooks, and keep your IT documentation organized and up to date. Your team finds what they need, when they need it.
Key capabilities
Knowledge BaseBuild a searchable knowledge base for your IT team. How-to guides, troubleshooting steps, and known solutions, all in one place.
Runbooks and ProceduresDocument standard operating procedures and runbooks. When something goes wrong, your team knows exactly what steps to follow.
Organized StructureOrganize documentation by service, team, or topic. Use categories, tags, and folders to keep things findable as your library grows.
Full-text SearchFind what you need fast. Search across all documentation with full-text search powered by SharePoint.
Collaborative EditingMultiple team members can contribute to documentation. Review workflows make sure content gets checked before it goes live.
Review CyclesSet review dates on documentation so it stays current. Get reminders when content needs to be checked and updated.
Documentation gives your core ITSM data a knowledge layer with runbooks and procedures.
See IT Documentation in action
Book a demo and we will show you how documentation management works inside Microsoft Teams and SharePoint.
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